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Case Studies

Product Bulk Upload and Photo Editing Services for Plumbing eCommerce Store


The Client
A UK Based Online Plumbing Products Retailer


Project Overview
The client is an online retailer of plumbing products such as shower heads, bathroom taps, kitchen taps and more. They contacted us to upload thousands of products information on ecommerce database using CSV template. The product information, we gathered from a variety of sources like manufacturer websites, supplier websites, digital catalogs and other online resources. To catch the attention of buyers, the client requested us to improve the quality of product images, create unique product descriptions and write SEO oriented Meta information (title, keywords, description). The product classification process was the main concern as they had uncounted categories on web store.


Challenges
Here are some of the challenges we faced while working on the project:

  • Researching and creating unique keyword rich product descriptions from manufacturer websites without losing actual features of products.
  • Processing large number of product images with perfection in a couple of months. It was logistical challenging to edit more than fifty thousand images for background removal, resizing, tagging and uploading appropriately.
  • Understanding uncounted categories and classifying products into correct category. To avoid financial losses of clients, we had to manage categorization process with awareness.

Solutions
Before starting project with full pace, we had completed a trial to get confidence of our client on our services quality, productivity and turnaround. Just after getting approval from client, we deployed a team of 7 product data entry professionals for keying in CSV template provided by client.

These professionals were efficient in adding products from assortment of digital and printed sources. Also, we assigned dedicated content writers and photo editing experts to handle effectively product description writing and product image enhancement jobs.


Outcome
We helped client to refine the overall process of product management and it’s resulted considerable improvement in performance and quality. With our help, client has almost every major brand on their ecommerce store for better sales conversion and buyer attraction. Our experienced product upload team supported client to stay competitive in the market by providing its competitors pricing adjustments time-to-time.

Also, client gained immediate outsourcing advantages such as labor costs reduction, direct access to qualified employees, more time to focus on core business activities, data security, information privacy and time zone benefits with Switch2eCom.

our services

Why choose Switch2eCom for ecommerce business support?

At Switch2eCom, we have been delivering successfully ecommerce solutions and services to global clients since 2006.

  • We simply listen to our clients
  • A large array of projects successfully completed
  • No matter how big or small the project is, we can deliver on time within budget
  • Flexible pricing models, No hidden charges
  • Dedicated team and project managers
  • Cutting-Edge technology for quality outcome
  • Ongoing packages with fixed pricing
  • End-to-end eCommerce support
  • Healthy communication for better understanding

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